新手上路
- 积分
- 14
- 威望
- 0 点
- 资产
- 120 金币
- 注册时间
- 2012-9-25
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TITLE: TECHNICAL SUPPORT REP
$ g* y4 O: X% _0 D! r0 ~( \POSITION: FULL-TIME, 40 HOURS/WEEK" v% r+ T0 A) ?7 l
DEPARTMENT: IT
" S$ {' T2 a" @$ A6 n4 u' Q) tSALARY: TO BE NEGOTIATED
! O! k9 z6 ~; v2 V/ rLOCATION: STEELES & VICTORIA PARK. s/ D _; x1 q+ I5 u
5 l& K2 N- k! L) K" p; @/ [MAJOR RESPONSIBILITIES/DUTIES9 @8 O- A. A1 p
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• Providing client support and technical issue resolution via e-mail, phone and other electronic medium. d' O" G2 S4 {! ~
• Coordinating and providing support to co-workers engaged in problem-solving, monitoring, and other related technical support issues
/ T: g& T6 F: _5 n) y3 |• Testing/watching over SEO Tools/Emailserving, etc* x0 ]2 l8 e' k. d1 q1 k1 v* d
• Optimizing Sites; I& ]" Z/ g' x! f% t
• Reviewing and replying Technical Support Tickets7 O$ {, l- G" a. C* Q* u" O/ l
• Reviewing and replying submitted bugs & n7 C: K! ]/ b* u! x
• Any other technical or miscellaneous work in general
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• QUALIFICATIONS:
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/ [6 L( g3 i: W/ i2 v• A College Diploma or Bachelor Degree in IT fields, ~& ]. B; w) i+ j$ T; A, e
• Knowledge of CSS, HTML, C++, SQL, PHP, LINUX, SEO1 x8 j( B$ T" g, ]) C0 w/ b0 v7 Y
• At least 1 year of working experience preferred, Customer Service experience is a plus' k Q; e$ r* F% j
• Able to promptly answer support through email, phone calls and other electronic communications. .
" v \: @' T1 J• Able to work independently and efficiently to meet deadlines
& [( [6 t2 H% D8 \, t- [• Excellent testing and troubleshooting skills
1 m( E$ L% m9 Q+ R; w• Self motivated, detail-oriented and organized% p/ t; z) d9 w2 k3 [ w) d* Y' _
• Fluent oral and written English$ X' v) n$ w, n0 b5 S+ @
• Team work, ability to share ideas and interact with other colleagues , |- j P m3 p* r
• Good customer service skills; Sales skill is a plus; u9 p1 `- c; f+ w' I2 ~2 h0 E
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EMPLOYER: ; c0 h, w- m p
YesUp Ecommerce Solutions Inc.
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- y0 N# P, q; cCOMPANY BACKGROUND:
# \7 ~# [0 G5 W* @+ |/ v; qYesUp was founded in 1999 and incorporated in 2001 under the name YesUp Ecommerce Solutions Inc. Headquartered in the city of Toronto, YesUp has achieved many awards and international recognition for the level of service provided to its clients in the areas of high quality design, programming, technical expertise and marketing innovation. Company website: http://www.yesup.net
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0 {- {% n7 L" E0 u7 D4 a6 sHOW TO APPLY:
! d) X5 S9 g$ I; r* zTo apply, please send your resume with Technical Support Rep | Name in the subject line to yesjobs@yesup.com
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YesUp is located at GTA Area. |
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发表于 2012-10-9 16:33
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